Terms & Conditions

1. Agreement to Terms

By accessing or using the Truelottowin website, mobile application, or services (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use our Services.

These Terms constitute a legally binding agreement between you and Truelottowin Pty Ltd ("Lottoland", "we", "us", or "our").

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age;
• Be a resident of Australia;
• Have the legal capacity to enter into binding contracts;
• Not be excluded or self-excluded from gambling services;
• Not be acting on behalf of another person; and
• Not be a politically exposed person without our prior approval.

We reserve the right to verify your identity and eligibility at any time. By using our Services, you affirm that you meet all eligibility requirements.

3. Account Registration

To participate in our lottery services, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information;
• Maintain and update your information;
• Keep your account credentials secure;
• Notify us immediately of any unauthorized access to your account; and
• Accept responsibility for all activities that occur under your account.

You may only maintain one account with us. We reserve the right to close duplicate accounts.

4. Services Overview

Truelottowin provides betting services on the outcomes of official lotteries. When you place a bet with us:

• You are betting on the outcome of the lottery, not participating in the official lottery;
• You will receive winnings from Truelottowin, not the official lottery operator;
• All winnings are guaranteed and backed by our insurance and financial reserves.

5. Bets and Payments

By placing a bet with us:

• You confirm that you are using your own funds;
• You agree to our published pricing and odds;
• You understand that all bets are final once confirmed;
• You accept that we may set maximum and minimum bet limits;
• You acknowledge that payment processing times depend on your payment method.

We accept various payment methods, each subject to specific terms. All payments must be made in Australian Dollars (AUD).

6. Winnings and Withdrawals

If you win:

• Winnings will be credited to your account after the official lottery results are confirmed;
• For major prizes, we may require additional verification;
• You can withdraw your winnings subject to our withdrawal policies;
• Withdrawals will be processed using the same method used for deposit where possible;
• Tax obligations on winnings are your responsibility.

7. Responsible Gambling

Truelottowin is committed to promoting responsible gambling:

• We provide tools for you to set deposit limits, loss limits, and self-exclusion periods;
• We monitor for signs of problem gambling and may intervene if necessary;
• We comply with all responsible gambling regulations in Australia;
• We provide resources for gambling help services.

For more information, visit our Responsible Gambling page or contact our customer support.

8. Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Truelottowin or our licensors and is protected by Australian and international copyright laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

• We provide our Services "as is" without warranties of any kind;
• We are not liable for any indirect, incidental, special, consequential, or punitive damages;
• Our total liability to you for any claim is limited to the amount you have spent on our Services in the 12 months preceding the claim;
• We are not liable for any disruption or unavailability of our Services.

10. Termination

We reserve the right to suspend or terminate your access to our Services:

• If you breach these Terms;
• If we suspect fraudulent activity;
• If required by law or regulatory authorities;
• If you engage in abusive behavior toward our staff or other users;
• For any other reason at our sole discretion.

Upon termination, any balance in your account will be returned to you, subject to verification requirements and any outstanding obligations.

11. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will provide notice through our website or by email. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact our Customer Support team at: